“Customer journey mapping” is a popular tool among web designers and other digital professionals. It’s a tool that helps them better understand the needs of users and improve the digital services they build. But what exactly is a customer journey map, why is it useful, and how do you go about creating one?
In our new short course, Everything You Need to Learn About Customer Journey Mapping, you'll learn all you need to know about this powerful tool.
What You’ll Learn
In the company of Paul Boag, founder of UK web design agency Headscape, you'll learn what a customer journey map is, how to run a customer journey mapping workshop, and how to get value from your customer journey map.
It's a short course that you can complete in less than half an hour, but it's packed with enough insights to make a real difference in how you approach your future web design projects.
Watch the Introduction
Take the Course
You can take our new course straight away with a free 10-day trial of our monthly subscription. If you decide to continue, it costs just $15 a month, and you’ll get access to hundreds of courses, with new ones added every week.
